Return & Refund Policy

At Snyder's Skincare, every order is prepared with care. Due to the nature of our handmade skincare, personal care products, herbal teas, infused honey, and personalized items, we do not accept returns for change of mind or personal preference.

Damaged, Defective, or Incorrect Orders

Please inspect your order upon delivery. If an item arrives damaged, defective, or incorrect, contact us at contact@snydersskincare.com within 7 days of delivery.

Include your order number, a description of the issue, and photographs when possible.

Once we review your request, we will arrange an appropriate replacement, exchange, or refund at no additional cost.

Non-Returnable Items

We do not accept change-of-mind returns for:

• Skincare, bath, body, and hair care products

• Herbal teas, infused honey, and other consumable products

• Personalized or custom-made products

• Digital downloads

• Sale items and gift cards

This does not affect remedies available for damaged, defective, or incorrect items or any rights required by applicable law.

Exchanges

Exchanges are available for eligible damaged, defective, or incorrect products. Please contact us before sending anything back.

Return Shipping

If we authorize a physical return for a damaged, defective, or incorrect item, Snyder's Skincare will cover the return shipping cost and provide instructions.

Please do not return products without prior authorization.

Refunds

Once your refund is approved, it will be issued to your original payment method within 10 business days. Your bank or credit card provider may require additional processing time.

International Orders

Any mandatory consumer return or cancellation rights under applicable law will be honored.

Contact Us

For questions about returns, exchanges, or refunds, email contact@snydersskincare.com.